Legal

Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your information.

Last updated: August 13, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Fill out a contact form or send us an email
  • Subscribe to our newsletter
  • Apply for a job or internship
  • Book a consultation or request information about our services
  • Use our products or platforms

This may include your name, email address, company name, phone number, and any other information you choose to provide.

2. Automatically Collected Information

When you visit our website, we may automatically collect certain technical and usage information to help us operate, secure, and improve our services.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send newsletters and updates you have opted in to receive
  • Process consultation bookings and partnership inquiries
  • Improve our website, products, and services
  • Analyze usage patterns and website performance
  • Comply with legal obligations

4. Data Sharing & Third Parties

We do not sell your personal information. We may share your information with:

  • Service providers who assist us in operating our website and delivering services (e.g., hosting, analytics, email delivery)
  • Legal authorities when required by law or to protect our rights
  • Business partners with your explicit consent for joint projects or collaborations

5. Cookies & Tracking

We use cookies and similar technologies to enhance your experience on our website. These include:

  • Essential cookies necessary for the website to function
  • Analytics and chat cookies, only after you consent: Google Analytics, our Luso8 visitor-tracking script, and the Luso8 chat widget, which help us understand site usage and offer live chat support
  • Preference cookies to remember your settings (e.g., dark/light mode)

When you first visit, a banner lets you accept or reject the analytics and chat cookies above - the essential and preference cookies always apply since the site can’t function without them. You can change your choice at any time using the “Cookie Settings” link in the footer, or by adjusting your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal data
  • Opt out of marketing communications
  • Object to or restrict processing of your data

To exercise these rights, please contact us at hello@rexplore.ai.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: hello@rexplore.ai

Address: Songwe Street, Plot 526, New Area 12, Lilongwe, Malawi